Service Basics and Benefits
What is CorporateCommuting.com?
www.ccicab.co.in is a car rental booking portal which enables customers to book cabs online or offline. We are committed to providing the highest standards of service to corporate customers. We provide 24 Hrs. customer support team for any kind of spot rental query. We have experience of handling more than 50 corporate. We believe in transparency (protect consumers from unfair billing to minimize the cost of Taxi Hire). Many Leading Indian & multinational companies, international agencies, foreign missions’ sports organizations & tourists trust us for their car rental requirement. We have been providing complete fleet management and staff transport solutions to various companies & Our Fleet consists of High-end luxury cars & SUVs for event management and film shooting. We are known for handling special events, VIP movement, conferences and large delegations.
We have uniformed, well trained and groomed chauffeur’s who are experienced in dealing with VIPs, conferences and foreign tourists.
What are Radio Cabs and how is it different from a CorporateCommuting.com / rental Car?
A Radio taxi is typically a point to point service, or a pick and drop service. These can be hailed on the street or called for by using a telephone. A car rental on the other hand is hiring or renting a car for a certain number of hours/days. Typically, the options provided for the customer are 8 hours 80 km, 1 day and multiple days.
Why can't I use my local travel agent or favourite Radio Cabs?
We recommend that you use the airport taxi in case of a pick up or drop off from/to the airport. However, please note that these taxis cannot be rented/hired by you on an hourly basis. If you require a car for making multiple visits and trips within the city, then it is recommended that you either contact your favorite travel agent for the booking or contact
Booking Related
How do I book on Corporatecommuting.com?
You can either book online from here or call us at +91 8448764216 +91-8826136941 or 011-26224455 to book over the phone.
How do I cancel my booking?
You can call us on customer care number +91 8448764216 +91-8826136941 or 011-26224455 for booking cancellation. Please read our Booking and Cancellation Policy for clarity on the same.
Cancellation Policy Terms & Condition:
From Reservation date till 30 days prior to departure 10 % of the gross amount or a minimum of 1-day charges. Between 29 to 15 days prior to departure 25 % of the gross amount or a minimum of 1-day charges. Between 14 day to 2 days prior departure 50% of the gross amount or a minimum 01-day charges. Between 24 hours to departure and last-minute cancellation or no show 100% of the gross amount will be charged.
Can I book a cab from you without paying online?
Yes! You can give a request and call us and we will book a cab for you on Phone! please call the customer care number +91 8448764216 +91-8826136941 or 011-26224455.
Did I need to register on your site to book Cab?
No. You can use our service fully without the need to register. You just need to provide your details at the time of booking.
When will I receive the vehicle and driver details?
We will SMS the vehicle number and driver details 2 to 6 hours prior to your reporting time. In case you do not receive the same, please call the customer care number +91 8448764216 +91-8826136941 or 011-26224455.
Pricing Related
How is the total fare/price calculated for an intercity car rental service?
Intercity car rental fares constitute of various components as below:
1. Per KM Rate: This is base rate which will be charged on every KM travelled. The rate varies with car models and operators.
2. Minimum KM charged per day: There is a minimum distance which will be charged for every day of usage. In case the actual travelled distance is higher, the later will be charged. Generally, the minimum distance charged per day is 250 KM for outstation requirements. Please consider the following example for clarity: If you are using the vehicle for 2 days the minimum we will charge you for is 2*250=500 Km, in case your actual usage for the two days (combined) is less (say 450 Km) we will still charge you for 500 Km and in case your usage is higher than 500, we will charge you for your actual KM used.
3. Daily Driver allowances: For intercity travel customers need to pay driver night allowances. The allowance amount varies with type of car and it is applicable from IST 22:00 to 05:00.
4. Toll, parking and state taxes: These will be charged on actual at the end of the journey. You need to settle this with the driver in return for the relevant receipts. You can always call us at our helpline in case of any discrepancy.
5. Definition of a day: Day is defined as 12 midnight to next day 12 midnight for all the calculation purposes.
How is the total fare/price calculated for a local car rental service?
Local car rental fares constitute of various components as below
1. Base fare: There will be a base rate which will be charged. The base fares are generally available as 8-hour 80 KM packages.
2. Additional KM charges: In case the actual travel is more than the KM mentioned in the base package, additional amount per additional KM needs to be paid.
3. Additional hour charges: In case the actual hours are more than the usage hour mentioned in the base package, additional amount per additional hour needs to be paid.
Toll and Parking charges: These will be charged on actual at the end of the journey. You need to settle this with the driver in return for the relevant receipts.
Payment Related
I don't have a Credit/Debit card. I don't have Net Banking as well. Can I still book a cab?
Yes, you can. You can call us and book a cab as per your choice over the phone: +91 8448764216 +91-8826136941 or 011-26224455.
Car Rental T&C
1. Time and kilometers will be charged from garage to garage.
2. Services for more than four hours will be charged under 80 kilometers and 8 hours.
3. All parking charges, toll taxes, state taxes will be charged extra as per original receipts, in case taxes are paid in advance of any state tax will be charged of actual receipt.
4. In package travel all parking charges, chauffeur charges, state taxes are inclusive.
5. Service tax will be charged on the gross invoice as per government norms in case of payments by credit card additional 2% card charges will be charged.
6. Once the vehicle leaves our garage, we will be charging for the same irrespective of being used or not.
7. In case of mechanical fault or miss happening, we will be requiring the time to reach there so as to replace the vehicle. However, if clients make their own arrangements we will be charging till that particular point of the accident.
8. If there’s an AC failure, AC rates will be charged up to the point of AC failure, further from that point, we will be liable to compensate a maximum of 15% on further running.
9. In case of any complaint, we must be informed at that time only to enable us to resolve immediately. Complaints after taking the services will not be entertained at all. Our office is 24 hours open to take care of any emergency or complaint.
10. We are not liable to pay any compensation due to technical failure in the vehicle or because of any accident resulting to loss of productivity or loss of working man-hours. All our vehicles are comprehensively insured all such claims must be pursued with our insurance company only.
11. We will not be responsible for any luggage or any things left by the client in the vehicle, if found later will be delivered at the client’s address with extra charges.
12. For your own safety, all our chauffeurs will take a nap/rest of up to 10minutes after continuous two hours driving and a nap/rest of 15 to 20 minutes after continuous six hours driving.
13. No eatables, alcoholic beverages, tea , coffee etc. will be allowed while the coach/car is moving.
14. Any breakage/damage to the coach /car due to negligence/mishandling by the clients will be borne by the traveling person or related company only.
15. All prices/packages are subject to change in Petroleum prices or state taxes without intimation.
16. Any legal dispute subject to jurisdiction in Delhi only.